Home Users

We provide computer support for residents in the West to Mid Cornwall area. Our aim is to provide a quality service and when it isn’t possible to bring your poorly PC to our drop in centre we aim to get a support technician to you within 48 hrs. When you make the call we will try and arrange a time that suits you and we’ll stick to it.

Unsure about what computer or laptop will fulfil your needs? Why not visit our drop-in clinic and ask one of our engineers – they aren’t on a commission for each sale and won’t attempt to sell you a “Super Computer” when all you want to do is surf the web or send an email!

Services

Computer, Laptop and Peripheral Sales.

Computer & Laptop Repairs which include the following:

  • Computer crashes
  • Computer slowing down
  • Data backup
  • Data recovery
  • Disaster recovery
  • General maintenance
  • Hard drive replacement
  • Hardware installation issues
  • Virus & Malware Detection/Removal

Data Transfer

If you have bought a new PC and need the files and folders from your old computer we can safely transfer them to your new computer.

Data Recovery

We have various tools to recover data after virus attack or hardware failure. If the data has not been corrupted or overwritten then recovery may be possible.

If it is a serious failure of a hard drive we can arrange for the data to be recovered in a specialist lab.

PC Wipe & Re-install

Over time a PC gets cluttered with unnecessary junk data, which we can cleanse to bring it back up to speed again. However after a while even cleansing a PC will not get it back to its peak fitness.

In this situation we can backup all your personal data such as pictures, documents, video, email & wipe the computer (if required we can clean the hard drive to ensure data is permanently deleted) We then reinstall your system as a fresh install and restore your data.

As an addition to this service we can advise on possible upgrade options.

Hardware Replacement/Upgrade

If you need a component replaced or want to upgrade your computer with more memory, larger hard drive or faster graphics card, our technicians can find and install the hardware for you.

Networks (Wireless / Wired)

  • Setting up wireless routers & network adapters.
  • Implementing security & encryption on your wireless network to prevent unauthorized use and protection of personal information.